Privacy Policy

Last updated: 2026-03-04

VERICO Dreyer Group Mortgages(“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy describes how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy legislation.

By using our website or submitting information through our forms, you consent to the collection, use, and disclosure of your personal information as described in this policy.

1. Information We Collect

We collect the information you provide when you contact us, book a consultation, or browse our website. We do not collect information beyond what is necessary to respond to your inquiry.

Contact Form Submissions

When you submit an inquiry through our website contact form, we collect the following information:

• Your full name
• Email address
• Phone number
• Mortgage type you are inquiring about
• A description of your situation
• Your preferred method of contact

Appointment Scheduling

When you book a consultation through our scheduling tool (Calendly), we collect your name, email address, and selected appointment time.

Website Usage Data

We use Vercel Analytics to collect anonymous website usage data, including page views, Web Vitals performance metrics, and general geographic region. Vercel Analytics does not use cookies, does not collect personally identifiable information, and does not track individual users across sessions.

2. How We Use Your Information

We use the information you provide solely to respond to your mortgage inquiry, schedule consultations, and maintain records of our client communications. We do not sell or rent your information to third parties.

Your personal information is used for the following purposes:

• Mortgage consultation and pre-qualification: To understand your financial situation and identify suitable mortgage options from our network of lenders.
• Client relationship management: To maintain a record of your inquiry and communications in our customer relationship management system (Pipedrive) so we can provide informed, continuous service.
• Email notification: To notify our team of new inquiries via our email service (Resend) so we can respond to you promptly.
• Appointment scheduling: To coordinate consultation meetings at times convenient for you through our scheduling tool (Calendly).
• Website improvement: To understand how visitors use our website and improve its performance and usability, using anonymous analytics data only.

We do not use your personal information for marketing to third parties, and we will not contact you for purposes unrelated to your mortgage inquiry without your additional consent.

3. Information Sharing & Cross-Border Transfers

To provide our services, your information is processed by four third-party services, all of which store data on servers in the United States. Each service is named below along with the specific data it receives.

We share your personal information only with the following service providers, each of which is necessary for us to respond to and manage your inquiry:

Pipedrive (Customer Relationship Management)

Pipedrive receives your name, email address, phone number, mortgage type, and situation description. This information is used to create and manage a record of your inquiry so our team can provide informed service. Pipedrive stores this data on servers located in the United States.

Resend (Email Notifications)

Resend receives your name and email address for the purpose of notifying our team of your inquiry. Resend does not store your information beyond the delivery of the notification email. Resend processes data on servers in the United States.

Calendly (Appointment Scheduling)

Calendly receives your name, email address, and selected appointment time when you book a consultation. This information is used solely to schedule and confirm your meeting. Calendly stores scheduling data on servers in the United States.

Vercel (Website Hosting)

Vercel hosts this website and processes anonymous analytics data, including page views and performance metrics. Vercel does not receive personally identifiable information through its analytics service. Vercel infrastructure is located in the United States.

4. Data Retention

We keep your information only as long as needed to serve you and meet our regulatory record-keeping obligations.

• Pipedrive (CRM records): Your inquiry and client information is retained for the duration of the client relationship plus a reasonable period thereafter for regulatory record-keeping purposes, as required by the British Columbia Mortgage Brokers Act.
• Resend (email notifications): Notification emails are retained by Resend for up to 30 days and then automatically deleted.
• Calendly (scheduling data):Appointment data is retained per Calendly's own data retention policy, available at calendly.com/privacy.
• Vercel Analytics: Anonymous analytics data is retained by Vercel in aggregate form. No personally identifiable information is stored.

5. Your Rights Under PIPEDA

You have the right to access, correct, or withdraw consent for the use of your personal information at any time.

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights with respect to your personal information:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: You may request that we correct any inaccurate or incomplete personal information.
• Right to withdraw consent: You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. Please note that withdrawing consent may affect our ability to provide mortgage brokerage services to you.

To exercise any of these rights, please contact us by email at mortgageteam@dreyergroup.ca or by mail at the address listed below. We will respond to your request within 30 days, as required by PIPEDA.

If you are not satisfied with our response to your privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

6. Cookies & Analytics

This website does not use cookies. Our analytics service collects anonymous performance data only.

This website uses Vercel Analytics for website performance monitoring and anonymous usage statistics. Vercel Analytics does not use cookies, does not collect personally identifiable information, and does not track individual users across sessions or websites. As a result, no cookie consent banner is required.

If cookie-based analytics or tracking tools (such as Google Analytics) are added in the future, this section will be updated and a cookie consent mechanism will be implemented as required by applicable law.

7. Changes to This Policy

We will update this page if our privacy practices change, with a new “Last updated” date at the top.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will post the updated policy on this page and revise the “Last updated” date above. Your continued use of this website after changes are posted constitutes your acceptance of the revised policy.

8. Contact Us

Reach us by email, phone, or mail with any privacy questions or requests.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:

This policy was drafted with the assistance of AI and has not yet been reviewed by legal counsel. A professional legal review is planned. Last reviewed: 2026-03-04.