Key Takeaways
- Start shopping 120 days before your renewal date — not when the letter arrives
- Your current lender's renewal offer is almost never their best rate
- A mortgage broker can access 30+ lenders to find better terms with no cost to you
- Switching lenders at renewal is free in most cases — no penalty, no legal fees
That Renewal Letter on Your Counter
If you're like most homeowners, your mortgage renewal feels like just another piece of paperwork. The letter arrives, the rate looks reasonable enough, and you're tempted to sign it and move on with your life. You've got work, family, and a hundred other things that need your attention more than another financial decision.
Here's the thing: that renewal letter is a starting point, not a final offer. And signing it without shopping around is one of the most common -- and costly -- mistakes homeowners in BC make.
We see it constantly. Someone comes to us after their renewal and says, "I didn't realize I had options." The truth is, you have more leverage at renewal than at almost any other point in your mortgage. Let's talk about how to use it.
Why Your Lender's First Offer Isn't Their Best
Banks and lenders count on inertia. They know that most homeowners will glance at the renewal rate, compare it vaguely to whatever they've seen in the news, and sign. It's not that lenders are trying to take advantage of you -- it's that they have no incentive to offer their best rate upfront when most people won't push back.
The posted renewal rate is typically higher than what you'd get by negotiating or shopping the market. How much higher depends on the rate environment, your lender, and your mortgage size -- but we regularly see differences of 0.25% to 0.50% or more. On a $500,000 mortgage, that's thousands of dollars over a five-year term.
This is standard practice across the industry. Your lender sends a competitive-looking offer, and you either accept it or you don't. The ones who shop around get better rates. The ones who don't leave money on the table.
The 120-Day Window You Should Know About
Most lenders allow you to start the renewal process up to 120 days before your current term expires. This window is important for two reasons.
First, it gives you time. Time to compare rates, time to gather documents if you're thinking about switching lenders, and time to make a decision without feeling rushed. Waiting until the last minute puts you at a disadvantage because you'll feel pressure to just sign whatever's in front of you.
Start comparing rates at least four months before your renewal date. This gives you the full 120-day window to negotiate, compare lenders, and secure a rate hold -- all without any obligation to your current lender.
Second, it lets you lock in a rate hold. A rate hold is exactly what it sounds like: a lender guarantees today's rate for a set period (usually 90 to 120 days) while you continue shopping. If rates go up during that time, you keep the lower held rate. If rates drop, most lenders will honour the lower rate instead. It's a free form of insurance that costs you nothing.
You can hold rates with multiple lenders at the same time. There's no commitment involved. A mortgage broker can set up several rate holds on your behalf so you're protected no matter which direction rates move.
Your Three Options at Renewal
When your term is up, you're not locked into a single path. You have three distinct options, and the right one depends on your goals, your current mortgage setup, and what's available in the market.
Option 1: Renew with Your Current Lender
This is the simplest route. Your lender sends a renewal offer, you negotiate for a better rate, and you sign new paperwork for another term. No legal fees, no appraisal, no switching process.
The key word here is negotiate. Don't accept the first offer. Call your lender, tell them you're shopping the market, and ask for their best rate. In many cases, they'll come back with something noticeably better -- especially if you can tell them what rates you've been quoted elsewhere.
Even if you end up staying, the act of comparing gives you leverage. Your lender would rather match a competitor's rate than lose your mortgage entirely.
Option 2: Switch to a New Lender
At renewal, switching lenders is usually free. Your current term has ended, so there are no prepayment penalties. A new lender handles the transfer, and in most cases, they'll cover the legal and administrative costs to earn your business.
This is where a mortgage broker adds the most value. Instead of calling lenders one by one, a broker compares rates across 40+ lenders and finds the best combination of rate, term length, and prepayment privileges for your situation. The renewal solutions we offer are built around exactly this kind of comparison shopping.
If your current mortgage is a collateral charge, switching lenders is more involved. Lenders register collateral charges so they can offer additional credit products — like a line of credit — under the same mortgage registration without new legal paperwork. The trade-off is that when you want to leave, a new lender will require a full discharge, new appraisal, and legal work because the registration covers more than your actual mortgage balance. The costs aren't always prohibitive, but you need to know about them upfront. Ask your broker to check your mortgage registration type before assuming a free switch.
Option 3: Refinance Instead of Simply Renewing
Renewal and refinancing are different things, though people often confuse them. A renewal keeps your mortgage amount the same and just sets a new rate and term. A refinance changes the mortgage itself -- you might increase the amount to access equity, consolidate debt, or change your amortization period.
Refinancing at renewal can make sense if your financial situation has changed since you first got the mortgage. Maybe you've built significant equity and want to use some of it. Maybe you have high-interest debt that would cost less if rolled into your mortgage. Maybe your income has changed and you need different payment terms.
The trade-off is that refinancing involves more paperwork, a new appraisal, and legal fees. But if the math works in your favour, the savings can far outweigh those costs. A broker can run the numbers for both scenarios -- simple renewal vs. refinance -- so you can make an informed decision. If refinancing sounds relevant, our refinancing solutions page covers the process in more detail.
Practical Steps Before Your Renewal Date
Here's a straightforward checklist to make sure you're prepared:
Start early. Mark a date 120 days before your renewal on your calendar. This is when you should begin comparing rates and talking to a broker.
Gather your documents. You'll need recent pay stubs or income documentation, your current mortgage statement, and your property tax assessment. If you're self-employed, have your last two years of tax returns ready.
Know your numbers. What's your current rate? What's your remaining balance? What are your prepayment privileges? Understanding your starting point makes it easier to evaluate new offers.
Get rate holds. Ask your broker to secure rate holds with the best options. This protects you from rate increases while you make your decision.
Ask the right questions. Don't just compare rates -- compare the full package. What are the prepayment options? Is there a penalty for breaking the term early? What's the porting policy if you move? These details matter as much as the rate itself.
A rate hold locks in today's rate for 90 to 120 days at no cost and with no obligation. If rates drop during that period, most lenders will honour the lower rate. There's no reason not to have one in place.
What a Mortgage Broker Does at Renewal
A mortgage broker's job at renewal is straightforward: shop the market so you don't have to. We compare rates and terms across dozens of lenders, negotiate on your behalf, and handle the paperwork for switching if that's the best option.
There's no cost to you for this service -- brokers are compensated by the lender you choose, not by you. So you get professional comparison shopping, access to rates that aren't available directly to consumers, and someone who handles the process from start to finish.
If your renewal is coming up in the next few months, it's worth having a conversation about what's available. Even if you end up staying with your current lender, you'll know you got the best rate possible.
Who You’ll Work With
When you reach out, you’ll work directly with Joe and Tanner — the team you’ll actually hear from.
Mortgage Broker & Operations
Handles complex income situations and mortgage structuring.
Mortgage Broker
Finds solutions for clients across every situation.